Privacy Policy
Learn how we collect, use, and protect your data.
Introduction
Zao Chat (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our platform.
Information We Collect
We may collect personal information such as name, email, phone number, and any data submitted through chatbot interactions. We also collect technical data like IP address, browser type, and usage data.
How We Use Information
We use collected information to provide and improve our services, process leads, communicate with users, and ensure platform security.
Lead Data Responsibility
Customers using Zao Chat are responsible for the data they collect from their website visitors. You must ensure compliance with applicable privacy laws and obtain user consent where required.
Cookies & Tracking
We use cookies and similar technologies to enhance user experience, analyze usage, and improve performance. See our Cookie Policy for more details.
Data Sharing
We do not sell personal data. We may share data with trusted third-party services required to operate the platform (e.g., hosting, analytics, integrations).
Data Security
We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain data only as long as necessary to provide our services and comply with legal obligations.
Your Rights
Depending on your location, you may have rights to access, update, or delete your personal data. Contact us to make such requests.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service indicates acceptance of the updated policy.
Mobile Phone Number Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
