Terms of Use

Please read these terms carefully before using Zao Chat.

01

Agreement to Terms

By accessing or using Zao Chat, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

02

Description of Service

Zao Chat is an AI-powered chatbot platform that helps businesses capture and qualify leads, automate conversations, and receive visitor details instantly.

03

Accounts & Responsibilities

You are responsible for maintaining your account credentials and all activity under your account. You must provide accurate information and use the service lawfully.

04

Subscription & Billing

Zao Chat operates on a monthly subscription. Payments are billed in advance and are non-refundable unless stated otherwise. Failure to pay may result in suspension.

05

Data & Privacy

You are responsible for any data collected through your chatbot. You must ensure compliance with applicable privacy laws and obtain user consent where required.

06

AI Limitations

Our AI may provide inaccurate or incomplete responses. You are responsible for reviewing chatbot behavior and ensuring it aligns with your business needs.

07

Acceptable Use

You may not use the service for illegal, harmful, or misleading purposes. Abuse, spam, or attempts to exploit the system are strictly prohibited.

08

Termination

We may suspend or terminate your account if you violate these Terms or misuse the platform. You may cancel your subscription at any time.

09

Limitation of Liability

We are not liable for any business losses, missed leads, or damages resulting from the use of the service.

10

Changes to Terms

We may update these Terms at any time. Continued use of the Service means you accept the updated Terms.

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